Does the Analyzer need to be plugged into an outlet?
- In order to turn the Analyzer on, it must be plugged in using the external power supply.
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Do I need to put the Cartridge in the Handheld when transporting to the Analyzer?
No, the Cartridge does not need to be placed in the Handheld when being transported to the Analyzer. However, it is recommended for ease of transport.
Does the Handheld need to be on the Analyzer when I run the test?
Yes, the Handheld must be placed into the cradle of the Analyzer in order to run either QC or Patient tests. The Handheld will prompt when to place the Handheld into the Analyzer's cradle. Note that when the Handheld prompts for User ID, Patient ID, ...
How do I turn on the Analyzer?/ Why won't my Analyzer turn on?/ My device won't turn on.
Shift the power switch on the back of the Analyzer to turn the system on. When the Analyzer is receiving power, a light above the power switch illuminates green. Additionally, ensure that the Analyzer is plugged in using the external power supply.
Connection to Analyzer timed out
This indicates the Handheld did not connect to the Analyzer within 10 seconds or the Handheld was undocked immediately upon docking. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again.) If this error keeps ...
Do I need to clean the system in between patient tests?
Yes, you must clean both the Handheld and the Analyzer between patient tests and after positive and negative external control testing.