Do I need to put the Cartridge in the Handheld when transporting to the Analyzer?

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• Does the Handheld need to be on the Analyzer when I run the test?

  Yes, the Handheld must be placed into the cradle of the Analyzer in order to run either QC or Patient tests. The Handheld will prompt when to place the Handheld into the Analyzer's cradle. Note that when the Handheld prompts for User ID, Patient ID, ...

• Does the Handheld need to be charged?/ How do I charge the Handheld?

  Yes, the Handheld requires periodic charging. To charge the Handheld, ensure that it is situated on the cradle of the Analyzer. 

• How do I get the Cartridge out of the Analyzer?

  After the test is complete, the Cartridge will automatically be ejected from the Analyzer.  Do not attempt to place your fingers into the Cartridge slot of the Analyzer in order to manually eject the Cartridge. 

• What if the Cartridge gets stuck in the Analyzer?

  Power cycling (turning the Analyzer off, waiting 5-10s, then turning it on again) will eject the Cartridge once the Analyzer reboots. Upon turning the Analyzer on again, it will take about 30-60s for the Analyzer to boot and the Cartridge to eject. 

• How do I know if the Handheld is correctly placed on the Analyzer?

  Place the Handheld on the cradle on top of the Analyzer. Be sure that it is firmly situated on its cradle, so that the Handheld begins to charge. The Handheld screen will display a battery symbol as a pop-up message and indicate the percentage that ...