How do I know if the Handheld is correctly placed on the Analyzer?
- Place the Handheld on the cradle on top of the Analyzer. Be sure that it is firmly situated on its cradle, so that the Handheld begins to charge.
- The Handheld screen will display a battery symbol as a pop-up message and indicate the percentage that the battery is currently charged upon placing firmly on the cradle.
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Does the Handheld need to be on the Analyzer when I run the test?
Yes, the Handheld must be placed into the cradle of the Analyzer in order to run either QC or Patient tests. The Handheld will prompt when to place the Handheld into the Analyzer's cradle. Note that when the Handheld prompts for User ID, Patient ID, ...
Do I need to put the Cartridge in the Handheld when transporting to the Analyzer?
No, the Cartridge does not need to be placed in the Handheld when being transported to the Analyzer. However, it is recommended for ease of transport.
How do I turn on the Handheld?/ My Handheld won't turn on.
Press and hold the button on the right-hand side of the Handheld until the start screen appears. A three-note power-on sound she be audible upon holding the power button. You are able to turn on the Handheld both when it is docked on the Analyzer, or ...
Does the Handheld need to be charged?/ How do I charge the Handheld?
Yes, the Handheld requires periodic charging. To charge the Handheld, ensure that it is situated on the cradle of the Analyzer.
Connection to Analyzer timed out
This indicates the Handheld did not connect to the Analyzer within 10 seconds or the Handheld was undocked immediately upon docking. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again.) If this error keeps ...