What if my user ID won't scan?

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• Where do I get my user ID?/ How do I know what my user ID is?

  Your user ID will be given to you by your hospital administrator. 

• What if the patient ID won't scan?

  If the patient ID won't scan, you can manually input it into the Handheld. 

• How do I scan (ID/package)?

  Using the camera of the Handheld, position the camera over the barcode.  If the barcode is glossy, the Handheld may need to be held at an angle to successfully scan. 

• Where do I get the patient ID?

  The patient ID will be consistent with their hospital identification. 

• What if the Cartridge package won't scan?

  If the Cartridge package won't scan you can manually input the Cartridge serial, reference, and lot numbers into the Handheld.