No SD card present in Analyzer. Please contact your POCT
SD card was not detected in the Analyzer.
- Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again.)
- Attempt new test with new Cartridge
- If error still occurs, Analyzer should be returned to NanoDx™ for further inspection.
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SD Card inside Analyzer is Corrupted Please contact your POCT for replacement
The firmware has corrupted the SD card, or a power error has occurred. Restart Handheld and attempt new test with new Cartridge. If error still occurs, Analyzer be returned to NanoDx™ immediately for further inspection.
An ADC calibration error has occurred in the Analyzer. Please contact your POCT:
This typically indicates a circuit board calibration issue. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again). Attempt new test with new Cartridge. If error still occurs, Analyzer should be returned to ...
An error has occurred in the Analyzer. Please contact your POCT:
Typically indicates a potential issue with the firmware. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again). Attempt new test with new Cartridge. If error still occurs, Analyzer should be returned to NanoDx™.
An error has occurred with the Digital-Analog Chip in the Analyzer. Please contact your POCT:
Power cycle the Analyzer (Power off the Analyzer, wait 10 minutes, and power it on again). Attempt new test with new Cartridge. If error persists, Analyzer should be returned to NanoDx™.
A thread-related error has occurred in the Analyzer. Please contact your POCT:
This is an occasional firmware error. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again). Attempt new test with new Cartridge. If error still occurs, Analyzer should be returned to NanoDx™.