A thread-related error has occurred in the Analyzer. Please contact your POCT:

A thread-related error has occurred in the Analyzer. Please contact your POCT:

This is an occasional firmware error.
  1. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again).
  2. Attempt new test with new Cartridge.
  3. If error still occurs, Analyzer should be returned to NanoDx™.