How do I know if the Cartridges are expired?

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• What if my Cartridge box is expired?

  Cartridges are stable until the expiration date printed on their packaging.  Once past the expiration date, Cartridges should not be used. 

• Can a Cartridge be used more than once?/ Are Cartridges single use?

  Cartridges are for single use only. Electronic Test Cartridge (ETCs) used for running QC Electronic tests are multiple use, however. 

• At what temperature should Cartridges be stored?/ How do I store system components?

  Store cartridges between 2 °C to 8 °C (36 °F to 46 °F). System components should all be stored in a clean and dry space at room temperature (18 °C to 25 °C/64 °F to 46 °F).

• Where do I get my user ID?/ How do I know what my user ID is?

  Your user ID will be given to you by your hospital administrator. 

• How do I know if the Handheld is correctly placed on the Analyzer?

  Place the Handheld on the cradle on top of the Analyzer. Be sure that it is firmly situated on its cradle, so that the Handheld begins to charge. The Handheld screen will display a battery symbol as a pop-up message and indicate the percentage that ...