The firmware has corrupted the SD card, or a power error has occurred. Restart Handheld and attempt new test with new Cartridge. If error still occurs, Analyzer be returned to NanoDx™ immediately for further inspection.
Specimens must be run within 10 minutes of collection to ensure accurate readings by the Analyzer. Using a specimen collected more than 10 minutes prior to insertion in the Analyzer may not generate accurate test results.
Using the camera of the Handheld, position the camera over the barcode. If the barcode is glossy, the Handheld may need to be held at an angle to successfully scan.
This error may occur occasionally and is not generally a cause for concern. Power cycle the Analyzer (Power off the Analyzer, wait 10 seconds, and power it on again.) Attempt new test with new Cartridge If repeated occurrence during testing happens, ...